Operational Truth™ as a Service (OTaaS)

AI and Workflows Fail Without Operational Truth

Enterprises invest billions to become "data-driven" and make "evidence-based decisions." Most fail—not because of technology, but because the evidence underlying their decisions cannot be trusted.

Netspective delivers Operational Truth as a Service (OTaaS): the deterministic, queryable, machine-verifiable evidence layer that makes data-driven and evidence-based decision making actually possible.

The Decision-Making Crisis

Why Data-Driven Initiatives Fail

Research shows most enterprises fail to achieve "data-driven" status despite massive investments. The root cause isn't technology—it's the absence of trustworthy, continuous evidence.

79.4%

of organizations have NOT achieved a data-driven culture

Wavestone 2024
97%

higher profit margins for real-time data-driven businesses

MIT CISR
$B+

at risk with AI built on poor data quality

Forrester 2023

The Missing Layer: Operational Truth

"Data-driven" without verified evidence is just "opinion-driven with data theater." Neither evidence-based decisions nor data-driven decisions are possible without a foundation of continuous, queryable, machine-verifiable operational truth.

Evidence-Based vs. Data-Driven: The Operational Truth Connection

Enterprises aspire to both—but neither is achievable without Operational Truth as the foundation

Evidence-Based Decisions

  • Require verifiable facts, not attestations
  • Must trace claims to source data
  • Demand audit trails and accountability
  • Cannot rely on "trust me" documentation

Without Operational Truth: Evidence is fabricated, stale, or disconnected from reality

Data-Driven Decisions

  • Require real-time, accurate operational data
  • Must reflect current system state, not snapshots
  • Demand queryable, structured formats
  • Cannot rely on periodic reports

Without Operational Truth: Data is incomplete, outdated, or unverifiable

Operational Truth is the foundation that makes both possible. It's not a nice-to-have—it's the prerequisite for any organization claiming to be data-driven or evidence-based.

Netspective OTaaS

Netspective Delivers Operational Truth as a Service

Not a product alone—a managed service that establishes and maintains your evidence layer, combining technology with expertise for continuous compliance.

OTaaS SaaS

Fully managed via Opsfolio Suite cloud

Best for: Organizations wanting turnkey compliance evidence without infrastructure overhead

  • Zero infrastructure management
  • Automatic updates
  • Multi-tenant security

OTaaS PaaS

Self-hosted with Netspective management

Best for: Enterprises requiring data residency control and custom integrations

  • Data sovereignty
  • Custom integrations
  • Dedicated environment

OTaaS Hybrid

On-premise collection + cloud verification

Best for: Regulated industries with mixed requirements (healthcare, government, finance)

  • Edge collection
  • Cloud analytics
  • Flexible deployment

What Netspective Delivers as Part of OTaaS

Evidence architecture design and implementation
Evidence collection infrastructure deployment
Continuous monitoring and drift detection
Compliance mapping across frameworks (SOC2, HIPAA, FedRAMP, CMMC)
Audit preparation and ongoing support
Evidence governance and chain-of-custody

From Promises to Proof

Traditional Compliance

Measures promises: "We have a policy." "We conducted training." "We passed last year's audit."

  • Point-in-time snapshots
  • Self-reported attestations
  • Evidence disconnected from systems

Operational Truth

Measures proof: "Here is the evidence that this control is active right now."

  • Continuous verification
  • Observable system state
  • Machine-verifiable evidence

Connect to our Computing Paradigms: Probabilistic systems (GenAI) produce non-deterministic outputs, but evidence and accountability must be deterministic. Learn how Operational Truth bridges these paradigms →

Why This Matters for AI and Probabilistic Systems

AI recommendations are only as trustworthy as the evidence they're based on

AI Decisions Need Evidence

Every AI recommendation should trace to verifiable facts, not fabricated training data

Data-Driven AI Requires Truth

GenAI trained on lies produces confident lies; Operational Truth provides ground truth

AI Code Needs Proof

GenAI produces non-deterministic outputs; evidence must be deterministic

Traceable Accountability

Regulated environments require traceable accountability for every AI decision

Beyond Attestation

'Compliant insecurity' happens when attestations pass but AI-driven systems fail

Audit-Ready AI

Every AI-generated artifact needs an evidence trail for auditors

Forrester warns: "Millions lost in 2023 due to poor data quality; potential for billions with AI without intervention." Read the research

The Five Principles of Operational Truth

Transform how your organization approaches compliance and evidence

Queryable Evidence

Every compliance assertion backed by machine-readable, cross-referenceable evidence

Before: PDFs, spreadsheets, screenshots
After: Structured data queryable via SQL

Continuous Verification

Controls verified continuously, not periodically

Before: Annual audits discover drift
After: Drift detected in hours, not months

Observable State

Compliance derived from observing actual system state

Before: Self-reported attestations
After: System state from actual infrastructure

Compliance as Code

Policies become code that documents intent AND verifies implementation

Before: Policy documents separate from systems
After: Same spec defines requirement and tests it

Evidence Supply Chain

Every claim traces to source with cryptographic verification

Before: Evidence can be fabricated
After: Supply chain is auditable and tamper-evident

The Operational Truth Product Constellation

A unified suite of products that work together to deliver continuous, queryable, machine-verifiable compliance evidence

How Operational Truth Works

From evidence collection to audit readiness in a continuous, automated flow

1

Evidence Collection

surveilr agents collect evidence from systems continuously at the edge

2

Evidence Warehouse

SQL-queryable store of all compliance data in SQLite databases

3

Continuous Verification

Automated checks run against live systems, detecting drift immediately

4

Audit Readiness

One-command evidence export for any framework—SOC2, HIPAA, CMMC, or custom

Who Benefits

Operational Truth transforms compliance for every stakeholder

CTOs & Architects

Know your system state at any moment. SQL queries replace tribal knowledge.

CISOs

Prove control effectiveness continuously. Controls map to queries, not documents.

Compliance Leaders

Export evidence in one command. Multi-framework mapping for SOC2, HIPAA, FedRAMP.

Quality Assurance

Every test case has evidence, every evidence maps to a test case.

Auditors

Proof, not promises. Machine-verifiable evidence that's impossible to fabricate.

Implement Operational Truth as a Service

Stop measuring promises. Start proving truth. Netspective delivers OTaaS to transform your organization from aspiring to be data-driven to actually being evidence-based—with continuous, machine-verifiable proof.