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Increase product quality by learning about problems sooner and resolving them faster. Watchtower is an exception and customer feedback management system for your regulated or other mission critical applications.
Detailed Error Reporting & Unlimited Data Storage
Face it. In software development, bugs, errors and exceptions are unavoidable. Your process will always be long and complex. And if you develop healthcare software, add another layer of must-haves and must-dos to the usual process and quality requirements.
Getting quality right—the first time
In software development, whether it is for regulated markets or otherwise, there’s always a lot to do in very little time. You must keep up with market trends that change constantly. Develop complex applications, platforms and services. Satisfy high and ever-changing quality standards.
And, you have only one chance to get it right
Getting it right requires building reliable software and keeping it secure and bug-free. Yes, bugs, errors, flaws and exceptions. Hundreds of them, coming from many sources. Dependable tools and processes are your best (some would say only) defense.
Netspective Watchtower tools and processes help you defend yourself from unforeseen events that drain your budget and disrupt your development process.
Netspective® Watchtower is an online, feedback and error management platform. We built Watchtower to help software developers keep their data secure, products reliable and customers happy.
Our customers use Watchtower to reduce the effort and cost of software development.
Programmers use Watchtower to make short work of finding and fixing bugs. Detailed stack traces and environmental details reduce software QA and development time.
Project managers can monitor application reliability and error rates since last deployment. Apdex, reliability and customer loyalty scores make it easy to track all important aspects of application performance.
QA and QC specialists can assign, resolve and investigate errors as a team.
System administrators can keep an eye on changing conditions
Watchtower platform, applications and services help to accelerate software development and reduce QA cycles
Netspective Watchtower provides you with the tools you need to assure consistent software reliability and performance.
Use the Watchtower platform to:
Netspective Watchtower evaluates the performance, reliability and customer satisfaction with your applications by using recognized and well defined scoring systems.
A high-performance product is an excellent asset, but it’s not the whole game. Watchtower uses performance and customer feedback to fine-tune your software for maximum reliability and customer acceptance. The Watchtower feedback and error management system is designed to make software processes faster, easier and less expensive to perform.
Use Watchtower to:
Watchtower customer support capabilities also enable you to:
Identify and resolve reliability and customer support problems, quickly and accurately every time.
Even though software testing is partially automated, it’s still a complex, time-consuming process. Choosing, tracking and communicating test results helps make testing complex and frustrating.
Test leads and product owners often struggle to provide simple, meaningful and reliable testing information to managers and stakeholders. They want to:
Modern testing dashboards use powerful analytics and easy-to-use formats that help project managers and stakeholders make faster, more accurate testing and project decisions.
Netspective™ Watchtower uses an analytics-based testing dashboard. We designed Watchtower to reduce testing time and effort. And, we made it easy to communicate high-priority testing information to managers and stakeholders.
Watchtower is easy to integrate with third-party testing tools. Simply import .csv files. Or, use APIs to capture results automatically.
Watchtower is designed to track, measure and display software health data and reporting trends.
Use it to reduce the time and effort of:
In short, you can spend less time finding and sharing results and more time making decisions vital to your project.
Right now, prospects are visiting your web site. Do you know who they are and what they want? Wouldn’t you like to track them and find out? Now, you can. Netspective Watchtower gives marketing and sales team leaders a fast, accurate and complete view of website visitor identity and buying habits.
Watchtower, the Netspective online data monitoring platform, now provides website visitor tracking capabilities. Designed for companies that want to make the most of their sales and marketing resources, Watchtower helps you convert anonymous site visits into valuable marketing information.
Did the prospects you meet during your last conference actually visit your site? Are companies you are interested in checking out your site and your offerings? You’ll never know, unless you gather detailed customer information from site visitors.
Visitor tracking technology reveals the identity of the 97% of site visitors who never fill out forms. Watchtower helps you gather this detailed information—names, titles and even contact information—without visitors having to register.
Not all visitors to your website are potential buyers. Going after the wrong leads are simply a waste of resources. You may spend lots of time and money telling people about your products, but are they really going to buy from you? Watchtower is a powerful sales and marketing tool that can help you:
Understanding the behavior of your website visitors is a key factor in converting them into customers. When you use Watchtower to track visitors to your site, you’ll: